Subscribers of Smart and TNT now enjoy faster, smoother video streaming after the company won the Best Mobile Video Experience award from Ookla, a global leader in network intelligence and connectivity insights.
The award evaluates real-world Quality of Experience (QoE) based on video start time, uninterrupted playback, and full HD resolution. According to Q3-Q4 2025 data from Ookla’s Speedtest Intelligence, Smart achieved a Video Score of 78.60, the highest among mobile operators nationwide.
The Video Score reflects users who experience video start times of less than two seconds, uninterrupted playback without rebuffering, and 1080p or higher resolution in most playbacks.
Millions of Smart and TNT subscribers now enjoy smooth streaming on YouTube, TikTok, Facebook, and Netflix, with faster start times, HD playback, and seamless viewing—whether watching trending shows, livestreams, viral videos, or live sports.
Among the world’s top video consumers today
“We are proud to recognize Smart for winning Best Video Experience in the Philippines,” said Stephen Bye, President and CEO of Ookla. “This accolade is a testament to their industry-leading performance, as proven by Ookla’s methodology. Congratulations, Smart!”
“This latest recognition affirms our continued efforts in strengthening our network to support the growing digital needs of Filipinos, who are among the top video consumers in the world today,” said Debbie M. Hu, First Vice President and Head of Wireless Networks at Smart.
Back-to-back network recognitions
Smart also recently earned Ookla’s Best Mobile Latency award. “Winning both the Best Mobile Video Experience and Best Mobile Latency awards reflects our goal of continuously elevating the digital experience of our customers. These recognitions highlight the strength of our network and reinforce our drive to deliver more responsive and reliable connectivity for Filipinos,” said Lloyd R. Manaloto, First Vice President and co-OIC at Smart.
“As demand for high-quality video continues to grow, Smart will keep investing in network innovation to ensure Filipinos continue to enjoy world-class mobile experiences wherever they are,” said Marjorie C. Garrovillo, First Vice President and co-OIC at Smart.
These back-to-back recognitions underline PLDT Group’s commitment to a more connected digital nation, supporting national digital initiatives and the UN Sustainable Development Goal No. 9: Industry, Innovation, and Infrastructure.